Refund policy

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on products

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and give a store credit.

 

No Refunds

There are no refunds, only store credit. If and when the store credit was approved. You’ll be automatically added to your account.
If more than 15 business days have passed since we approved your store credit, don't hesitate to contact us at info@juvexo.com.